E-Commerce

Terms and Conditions

 

 

Detailed description of goods and/or services
Frogfoot Networks is a business in the Internet Service Provider industry that markets Internet Services.

 

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2 days and delivery confirmed by way of email.

 

Return and Refunds policy
The provision of goods and services by Frogfoot Networks is subject to availability. In cases of unavailability, Frogfoot Networks will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee. All hardware products have a 6 Month guarantee unleass stated otherwise for the specific product.

 

Customer privacy policy
Frogfoot Networks shall take all reasonable steps to protect the personal information of users. Please see our Privacy Policy page for more details.

 

Payment options accepted
Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Frogfoot Networks bank account, the details of which will be provided on the invoice for the transaction.

 

Credit card acquiring and security
Credit card transactions will be acquired for Frogfoot Networks via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

 

Customer details separate from card details
Customer details will be stored by Frogfoot Networks separately from card details.

 

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

 

Responsibility
Frogfoot Networks takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods

 

Country of domicile
This website is governed by the laws of South Africa and Frogfoot Networks chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature,

P.O. Box 23618
Claremont
Western Cape
South Africa
7735

 

Variation
Frogfoot Networks may, in its sole discretion, change this agreement or any part thereof at any time without notice.

 

Company information
This website is run by Frogfoot Networks (Pty) Ltd. based in South Africa
Registration number: 2006/011693/07
Directors: J. Botha, A. vd Merwe, H. vd Merwe.

 

Frogfoot Networks contact details

Tel: +27 21 689 3867

Suite 20-102D, Building 20
The Waverley Business Park
Kotzee Road
Mowbray
Cape Town
South Africa

Support: http://www.frogfoot.com/contact/

Support Tel: +27 21 689 3867

 

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Date of Last Review: 6 August 2008