Communications Strategist, Technical Writer
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Position: Communications Strategist
Office location: Newlands, Cape Town
Division: Sales
Reporting to: Senior Management
Permanent / Contract: Permanent
Required Start Date: ASAP

Summary of position:
You will be responsible for Frogfoot's Internal and External documentation projects. You will need to maintain sales and technical material and define processes for knowledge management. You will be the pivoting point for all communication strategy.

Technical Skills Required
. Good understanding corporate Internet Services
. Good understanding of Linux and Open Source Solutions
. Able to use Ubuntu Linux as a desktop environment
. Knowledge of Web interfaces and usability
. Enterprise 2.0 technologies, Blogs, Wiki's, Mailing lists

Technical Skills which are Advantageous
. Linux background
. Visual Thinking models and understanding of Vector drawing graphic design
. Knowledge of technical writing, XML, single sourcing, DocBook XML

Personal Attributes
. Good listener
. Integrity, Energy, Intelligence
. Excellent communication and writing skills
. High attention to detail
. Highly motivated (quick) learner
. Proactive, problem solver

Senior Sales Person in Johannesburg
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Position: Senior Sales Person
Office location: Woodmead area, Johannesburg
Division: Sales
Reporting to: Sales Manager
Permanent / Contract: Permanent
Required Start Date: ASAP

Summary of position:
You will be the in a senior sales position in our new Johannesburg office. You will need to quickly master the range of business solutions offered by Frogfoot.

Technical Skills which are Advantageous
. Linux background
. SAN and Virtualisation technologies

Receptionist and Office Manager
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Position: Receptionist
Office location: Newlands, Cape Town
Division: Sales and Accounts
Reporting to: Network Operations Manager
Permanent / Contract: Permanent
Required Start Date: ASAP

Summary of position:
You will be required to help with various administrative tasks in our office. Answering phone calls, client relations, accounting tasks, consumer product sales and managing aspects of our online-shop.

Technical Skills Required
. Good understanding of eMail, Spreadsheets and Word Processing
. Able to use Ubuntu Linux as a desktop environment
. Knowledge of consumer Internet products, ADSL, eMail, Web Hosting
. Good Typing Speed

Technical Skills which are Advantageous
. Understanding of eCommerce and online shops
. Understanding of Content Management Systems such as WordPress

Personal Attributes
. Good listener
. Integrity, Energy, Intelligence
. Excellent communication and writing skills
. High attention to detail
. Self motivated (quick) learner
. Proactive, problem solver

Call Center Support Staff
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Position: Call Center Operator
Office location: Newlands, Cape Town
Division: Network Operations
Reporting to: Network Operations Manager
Permanent / Contract: Permanent, Shift-based
Required Start Date: ASAP

Summary of position:
You will work in a call centre environment as part of our Support Help Desk and will be dealing with clients directly. Your tasks will include 1st and 2nd level customer support and admin talks related to dial-up, ADSL, email and web hosting services.

Technical Skills Required
. General TCP/IP Networking and Routing Background
. Knowledge of consumer Internet products, ADSL, eMail, Web Hosting

Technical Skills which are Advantageous
. Debian and Ubuntu
. LPI qualifications
. Basic understanding of DNS and domain registration

Personal Attributes
. Good listener
. Passionate about Free Software and Linux
. Integrity, Energy, Intelligence
. Excellent communication and writing skills
. High attention to detail
. Self motivated (quick) learner
. Proactive, problem solver

JUNIOR Systems Administrator
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Position: Junior Systems Administrator
Office location: Newlands, Cape Town
Division: Network Operations
Reporting to: Network Operations Manager
Permanent / Contract: Permanent
Required Start Date: ASAP

Summary of position:
You will be working in a team of 4 people responsible for the daily running of Frogfoot's ISP network. Your tasks will include building and installing Linux servers, 1st and 2nd level customer support and running a datacentre.

Technical Skills Required
. 1 Year Linux Experience
. TCP/IP Networking and Routing

Technical Skills which are Advantageous
. Debian and Ubuntu
. LPI qualifications
. Cisco switch and routers
. PHP/MySQL "LAMP" background, Wiki's, Mailing lists
. RAID configurations, Radius, LDAP, Apache
. Basic understanding of DNS and domain registration

SENIOR Systems Administrator
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Position: Senior Systems Administrator and Developer
Office location: Newlands, Cape Town
Division: Network Operations / Business Solutions
Reporting to: Senior Management
Permanent / Contract: Permanent
Required Start Date: ASAP

Summary of position:
You will be working in a team of 5 people responsible for Frogfoot's software development and network automation projects. We require people that have a mix of practical systems administration and networking skills as well as systems design and software development skills.

Technical Skills Required
. 3 Years experience with Debian
. LDAP experience, SQL (MySQL/Postgres)
. Programming: PHP, C, Sed, Awk, Bash etc.
. Apache, DNS, eMail (Postfix/Qmail)
. Radius, Advanced TCP/IP and networking, BGP, OSPF
. Subversion, Cryptography (X.509)

Technical Skills which are Advantageous
. Project management
. Web Technologies, XML, Web Services
. Cisco switch and router skills, VLAN Trunking
. OpenVPN, Wireless LANs, Netflow
. Xen Server Virtualisation
. Debian Package Management