Comments on: New Adventures in Frog Feet http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/ Let the Animals run the Zoo! Mon, 08 Mar 2010 22:49:37 +0200 http://wordpress.org/?v=2.8.4 hourly 1 By: SwimGeek » Blog Archive » Story Series Part 1 : Frogfoot http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-5667 SwimGeek » Blog Archive » Story Series Part 1 : Frogfoot Mon, 08 Mar 2010 22:49:37 +0000 http://www.frogfoot.com/?p=454#comment-5667 [...] August 2008 Frogfoot sold its consumer client base to focus on providing business services. This is a return to the business model we had when we [...] [...] August 2008 Frogfoot sold its consumer client base to focus on providing business services. This is a return to the business model we had when we [...]

]]> By: joe http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-1853 joe Thu, 27 Nov 2008 11:04:35 +0000 http://www.frogfoot.com/?p=454#comment-1853 Hi David Not much news at the moment. The migration of the consumer client base is coming to an end and we are keeping our focus on the business market. We're working on a few interesting projects. Should be able to share more details early 2009. Hi David

Not much news at the moment. The migration of the consumer client base is coming to an end and we are keeping our focus on the business market.

We’re working on a few interesting projects. Should be able to share more details early 2009.

]]> By: David Fraser http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-1822 David Fraser Tue, 25 Nov 2008 05:58:34 +0000 http://www.frogfoot.com/?p=454#comment-1822 No news? What's going on at FrogFoot? No news? What’s going on at FrogFoot?

]]> By: Rob Bunyan http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-1700 Rob Bunyan Thu, 20 Nov 2008 06:33:11 +0000 http://www.frogfoot.com/?p=454#comment-1700 Web Africa is hopeless, based on 1st hand experiences. Since the migration: They broke all internal linking on my website- 3 attempts to fix THey broke my "contact" and "enquiry" forms on my website- 3 attempts to fix. My mail server is down for hours or days at a time- current record is 4 days. Clients call to complain that I don't respond to their emails, or that they get a bounce telling me my email address no longer exists- it hasn't changed and they are using the address that they always have used in their address books. Web Africa's spam filtering has been filtering out genuine enquiries direct from my website's "contact" and "enquiry" forms. In August, 80% of my business queries were directed to the email address displayed on my website and linked to the forms- the other 20% were telephonic or via the email address in the Yellow Pages. Currently it is 80/20 the other way around. I have almost completely lost my web presence. In the last 2 days I have spoken to a website builder and an ISP reseller and they have both dealt with migrations of ex Frogfoot clients away from Web Africa to other hosting companies within the past week. I am negotiating with Frogfoot to come back. Web Africa is hopeless, based on 1st hand experiences.

Since the migration:
They broke all internal linking on my website- 3 attempts to fix
THey broke my “contact” and “enquiry” forms on my website- 3 attempts to fix.
My mail server is down for hours or days at a time- current record is 4 days.
Clients call to complain that I don’t respond to their emails, or that they get a bounce telling me my email address no longer exists- it hasn’t changed and they are using the address that they always have used in their address books.
Web Africa’s spam filtering has been filtering out genuine enquiries direct from my website’s “contact” and “enquiry” forms.

In August, 80% of my business queries were directed to the email address displayed on my website and linked to the forms- the other 20% were telephonic or via the email address in the Yellow Pages. Currently it is 80/20 the other way around. I have almost completely lost my web presence.

In the last 2 days I have spoken to a website builder and an ISP reseller and they have both dealt with migrations of ex Frogfoot clients away from Web Africa to other hosting companies within the past week. I am negotiating with Frogfoot to come back.

]]> By: joe http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-743 joe Mon, 08 Sep 2008 14:41:38 +0000 http://www.frogfoot.com/?p=454#comment-743 Hi Igshaan Yeah, we're not taking orders for Xen at the moment, but we're busy re-working our product offerings. Hi Igshaan

Yeah, we’re not taking orders for Xen at the moment, but we’re busy re-working our product offerings.

]]> By: Igshaan Mesias http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-741 Igshaan Mesias Mon, 08 Sep 2008 14:02:25 +0000 http://www.frogfoot.com/?p=454#comment-741 Hey I guess I'm a bit too late to place my order for a Xen Box as a consumer client then. Hope everyone at FrogHQ is doing well. Hey

I guess I’m a bit too late to place my order for a Xen Box as a consumer client then. Hope everyone at FrogHQ is doing well.

]]> By: joe http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-595 joe Tue, 02 Sep 2008 09:45:32 +0000 http://www.frogfoot.com/?p=454#comment-595 @Al, you should have Web Africa's support contact details. They can help you with all the details you need. @Johan, not sure what you are unhappy about. @Mark, I think you'll find that Web Africa is focused on consumer services. @Al, you should have Web Africa’s support contact details. They can help you with all the details you need.

@Johan, not sure what you are unhappy about.

@Mark, I think you’ll find that Web Africa is focused on consumer services.

]]> By: Mark Ter Morshuizen http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-516 Mark Ter Morshuizen Fri, 29 Aug 2008 17:59:20 +0000 http://www.frogfoot.com/?p=454#comment-516 I have had one encounter with Web Africa to date. It was supposed to be a simple matter or replacing a leased line with fixed IP ADSL, with some DNS changes. It took almost a month. I have dealt with such a bunch of clowns in my entire 40+ years. These people don't deserve to be in business. I assume that they won't be for long. Thank heavens all the services I buy are staying with Frogfoot. PS: I might just mention that despite the fact that all my services are staying with Frogfoot I still get badly formatted, broken HTML mail, without html tags, welcoming me to Web Africa. I have had one encounter with Web Africa to date. It was supposed to be a simple matter or replacing a leased line with fixed IP ADSL, with some DNS changes. It took almost a month. I have dealt with such a bunch of clowns in my entire 40+ years. These people don’t deserve to be in business. I assume that they won’t be for long. Thank heavens all the services I buy are staying with Frogfoot.

PS: I might just mention that despite the fact that all my services are staying with Frogfoot I still get badly formatted, broken HTML mail, without html tags, welcoming me to Web Africa.

]]> By: Johan http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-509 Johan Thu, 28 Aug 2008 19:56:53 +0000 http://www.frogfoot.com/?p=454#comment-509 From my side i won't have anything good to say about frogfoot in the future, sorry guys but this is swak. From my side i won’t have anything good to say about frogfoot in the future, sorry guys but this is swak.

]]> By: Casper Labuschagne http://www.frogfoot.com/blog/2008/08/01/new-adventures-in-frog-feet/comment-page-1/#comment-495 Casper Labuschagne Wed, 27 Aug 2008 09:23:50 +0000 http://www.frogfoot.com/?p=454#comment-495 From the Web Africa Forums: > Q. What will happen with XEN services as it is not a product provided by Web Africa? > A. XEN will remain with Frogfoot, so your service should continue uninterrupted. ( http://forums.webafrica.co.za/showthread.php?t=1834&referrerid=1995 ) However.... Frogfoot has XEN listed on their website under consumer services. And clicking on that link tells me: > Consumer Services > Discontinued Aaaargh!!! Can anyone tell me if Frogfoot is still offering Xen, and if so where can I sign on? I planned on implementing a rollout starting mid August 2008 and am now left in the lurch. From the Web Africa Forums:

> Q. What will happen with XEN services as it is not a product provided by Web Africa?

> A. XEN will remain with Frogfoot, so your service should continue uninterrupted.

( http://forums.webafrica.co.za/showthread.php?t=1834&referrerid=1995 )

However….

Frogfoot has XEN listed on their website under consumer services. And clicking on that link tells me:

> Consumer Services
> Discontinued

Aaaargh!!!

Can anyone tell me if Frogfoot is still offering Xen, and if so where can I sign on? I planned on implementing a rollout starting mid August 2008 and am now left in the lurch.

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